In an nutshell
Alltron AG is an expanding Microsoft Indirect CSP with a large reseller network at its disposal. Facing key business challenges, it chose to switch to interworks.cloud and the Diamond Edition of its Cloud Platform. The solution includes added functionality for delivering value-added services to Alltron’s reseller network like white-label storefronts and multivendor provisioning. By working closely with the interworks.cloud team, its new system was live in six weeks, with two additional white-label tenants added two weeks later. Alltron has been able to reduce its monthly platform costs by 70%, improve the accuracy of customer billing, and grow its Top-20 customer segment by 25%. What’s more, the Alltron team has now more time to focus on market and partner development.
Alltron AG has been a Microsoft CSP Tier-2 since 2016 and has several hundred active resellers in its cloud network. Based in Mägenwil, in Switzerland’s northerly canton of Aargau, the company was founded in 1985 and employs over 780 professionals. As a wholesaler, Alltron supplies Swiss IT and CE retailers; it also serves resellers in the telecommunications and electronics sectors.
To offer new partners an easy-to-use marketplace experience
To find a scalable platform that could support its increasing number of resellers
To have a crystal-clear view of all platform billing liabilities
To manifest Alltron’s strategic objective for expansion of its cloud offerings
Alltron had already been using another system to manage its cloud business and while the Alltron Cloud team had refined its business and technical knowledge, it also became aware of the pitfalls of cloud automation. Alltron was facing three major challenges: reliably automating its CSP workflows to meet Microsoft’s business requirements; easily creating white-label tenants to support a growing network of resellers, or its own direct businesses; and finding a platform that could drive its strategic vision to be a vendor-agnostic cloud provider.
As Alltron explored the solution offered by interworks.cloud, its potential to meet the company’s needs was clear. Three areas stood out: a clear scope for reduced platform costs, better usability for both the company and customer users, along with effortless onboarding of new services. Alltron chose a solution based on interworks.cloud’s Diamond Cloud Platform plan, provided online through dedicated Azure infrastructure. Its components enable Indirect Microsoft CSPs to meet their core business needs to sell, bill and provision CSP Services. The solution also enables Alltron to offer value-added services, and expand its reseller network through the white-label storefront facility and its multi-vendor provisioning options. Implementation timescales were tight: Alltron needed its main system to be live in six weeks, with two more white-label tenants fully functional two weeks after. interworks.cloud worked closely with a client team of experienced professionals to ensure the project was delivered – at full scope and on time.
Alltron found that the transition to the interworks.cloud platform was “very smooth,” helped by a committed interworks. cloud team that was “always very supportive,” and was “successfully taken up by customers within a few weeks.” And, once the solution was in place, the results spoke for themselves:
Marco Iten
Head of Cloud & Services, Alltron AG, Microsoft Indirect CSP, Switzerland
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